Contact Us
We’re Here to Help
At Ozqwy, customer satisfaction is important to us. Whether you have questions about our humidifiers, need assistance with an order, or require help with a product-related concern, our customer support team is here to assist you.
We aim to provide helpful, clear, and timely responses to make your shopping experience as convenient as possible.
If you need assistance, please feel free to contact us using the information below.
Customer Support
Email: [email protected]
Website: https://www.tshaping.com/
For customer service inquiries, please send us an email. Our support team will review your request and respond as soon as reasonably possible.
How Can We Help You?
We welcome inquiries regarding the following matters:
1. Product Information
Have questions about our humidifiers, product specifications, features, operation, or maintenance? Contact us, and we will do our best to provide the information you need.
2. Order Inquiries
If you have questions about an order, order confirmation, payment, or shipping status, please contact us with your order number so we can assist you more efficiently.
3. Shipping and Delivery
If you need help with a shipment, delivery status, or a package that has not arrived as expected, please email our support team with your order details.
4. Returns and Refunds
If you would like to request a return, exchange, or refund, please contact us before sending any items back. Our team will provide assistance in accordance with our applicable Return and Refund Policy.
5. Product Issues and After-Sales Support
If you experience an issue with a product or have questions about its operation, please describe the problem in your email. Providing the product name, order number, and relevant details will help us understand your situation.
Contact Information
For general inquiries, customer service, and order-related assistance, please use the following contact details:
Brand Name: Ozqwy
Company Name: Fuzhou Mengjuqin Technology Co., Ltd.
Business Address:
Room J079, 5th Floor, Sanchuang Center, No.199 Fuxing Avenue, Jin’an District, Fuzhou City, Fujian Province, China
Customer Support Email: [email protected]
Official Website: https://www.tshaping.com/
Before Contacting Us
To help us handle your request efficiently, we recommend including the following information when applicable:
Your full name
Your order number
The product name or model
A clear description of your question or concern
Relevant photos or other supporting information, if applicable
Please do not include sensitive payment information, passwords, or complete credit card details in your email.
Our Commitment to You
At Ozqwy, we value every customer inquiry and take customer concerns seriously. We strive to make communication straightforward and to provide helpful support throughout your shopping experience.
Thank you for choosing Ozqwy. We appreciate your trust and look forward to assisting you.
Ozqwy Customer Support Team
Email: [email protected]
Website: https://www.tshaping.com/